You're paying to acquire customers you're about to lose.
Most DTC brands lose more than half their buyers inside 90 days — then keep paying to replace them. The LTV Maximiser installs the retention lifecycle that keeps them, lifts repeat rate, and turns customers you already paid for into profit. Built into your stack in 30 days.
Acquisition gets all the attention. Retention is where the profit leaks out.
You've optimised the front end — the ads, the funnel, the landing page. But the moment a customer buys, the system goes quiet. No onboarding past the welcome email. No winback. No reason to come back. So they don't.
You spend more every quarter to hit the same revenue — refilling a leaking bucket.
Your repeat purchase rate has been flat for a year.
Email is batch-and-blast promos, not a lifecycle.
You can't say what a customer is actually worth after the second order.
You've added flows. You've discounted. You've hired an email person.
And retention didn't move. Campaigns and a few flows aren't a lifecycle system — and discounting to keep customers just trains them to wait for the next code. None of it touches the moments that actually decide whether a customer stays. That's not your team's fault. They were never built to run retention as a system.
Customers don't churn at random. They churn at moments.
The first 30 days after purchase. The failed payment. The cancel click. The quiet gap before a reorder. Each one is a decision point — and at each one, most brands have nothing running. Your ESP and billing tool handle transactions, not lifecycle. The leak isn't a content problem or an effort problem. It's a missing system at the exact moments that set lifetime value.
The LTV Maximiser — one retention engine, three phases.
A done-for-you lifecycle system built across email and SMS, into the stack you already run, in 30 days. It catches customers at every moment that decides whether they stay.
Activate
Post-purchase onboarding that reinforces value past the first 30 days, sets up the next purchase, and starts the relationship — not just a welcome email.
Retain
Cancel and payment-recovery flows, winback sequencing, and replenishment timing — catching churn before it books and recovering revenue that's just sitting there.
Scale
A full SMS layer, cross-sell injected into your existing flows, and a 30-day KPI report to keep compounding LTV month over month.
What we build, while you approve.
Where your buyers drop, what a customer is worth, and the cohort baseline every phase is built on.
Onboarding, replenishment, winback, cancel and recovery — built and live.
Catch passive churn from failed payments and cancels before it ever books.
SMS across every key retention touchpoint, working alongside email.
The right next product at the right time, injected into your existing flows.
Repeat rate, retention and LTV moved — with the notes to keep improving.
Operators who stopped renting customers and started keeping them.
They built the retention layer our email team never could. Our 90-day repeat rate went from [X% to Y%] in a single 30-day build.
The cancel and payment-recovery flows alone paid for the whole build inside the first month.
Customers we'd written off came back through the winback sequence. That revenue was just sitting there.
Numbers from live accounts.
Illustrative placeholders — swap in real account screenshots or numbers.
Thirty days changes where your LTV stands.
Where you are now
- Half your buyers gone inside 90 days, and no system catching them.
- Spending more on acquisition to stand still.
- Cancel and failed-payment churn slipping through silently.
- Lifecycle stops after the welcome email.
Where you'll be in 30 days
- A retention lifecycle live across email and SMS.
- Repeat purchase rate climbing cohort over cohort.
- Cancel, payment-recovery and winback catching churn before it books.
- LTV compounding from customers you already paid to acquire.
The 30-day guarantee
[ Placeholder — confirm terms: e.g. “Your full retention lifecycle is live in 30 days, or you don't pay. You provide feedback and approvals; we handle the build.” ]
Built for a specific kind of operator.
This is for you if
- You run a DTC brand doing $1M–$10M with real repeat potential.
- You're on Klaviyo, Recharge, Skio or similar.
- Acquisition works — retention is the bottleneck.
This is not for you if
- You're pre-launch or under $1M in revenue.
- You sell one-time, never-repeat products.
- You want a quick discount blast, not a system.
Before you book a call.
How is this different from our email agency?
Will it move LTV, or just open rates?
How long does it take?
Will it work with our tools?
What does it cost?
Stop renting customers. Start keeping them.
Book a call. We'll map where your buyers are leaking and what 30 days of a real retention lifecycle could move — before you spend another dollar on acquisition.
- We'll audit your retention and pinpoint where customers drop.
- You'll see the exact 3-phase lifecycle we'd build, mapped to your stack.
- No obligation — you leave with the plan whether we work together or not.
You already paid for these customers. Stop letting them walk.
A complete retention lifecycle — activate, retain and scale — built into the stack you already run, and live in 30 days.
Book a Call →One-time build · No retainer · Live in 30 days